Job Description

Position Summary:

In this newly created role, the Warehouse Supervisor will oversee operations (including the receiving & handling, identification & organization, data collection, reconciliation, storage, inventory management, and distribution of telecommunications cable) at our warehouse in Massachusetts. The Warehouse Supervisor will serve as site leader, supervise the Warehouse staff, and coordinate with our vendor partners. The Warehouse Supervisor will also oversee procurement of resources for the warehouse (including labor, equipment, and supplies) and be responsible for creating/managing the appropriate documentation in maintaining inventory control. This position will be based onsite at our Sutton, MA warehouse and will report directly to the Sr. Operations Manager.

Essential Duties and Responsibilities:

• Oversee scheduling activities (including personnel) for all logistics processes from receiving to delivery
• Build and maintain positive relationships with vendor partners and customers
• Assist with the creation of job protocols and ensure strict adherence
• Supervise and train warehouse staff
• Track and document service providers’ performance
• Confirm receipt of cables from receiving and organize accordingly within warehouse
• Develop and manage operational KPIs
• Monitor operational performance through KPI reporting and data analysis
• Identify efficiency opportunities and drive strategies/continuous improvements that will streamline processes and reduce costs
• Ensure all service commitments (including quantity, quality, and timing) are met
• Manage inventory (ensuring control and accuracy) and associated documentation
• Implement strict security protocols and enforce to ensure the protection of cable at all stages of custody
• Schedule and consolidate outbound deliveries to achieve lowest possible transportation costs
• Inform management on status of operational performance and ongoing issues
• Reinforce safety practices and maintain safe work environment
• Ensure appropriate safeguarding of equipment and cable to avoid injury or damage
• Comply with safety protocols/environmental regulations/labor laws at all times
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree or equivalent work
• Minimum of 2 years of managerial/supervisory experience 
• Strong project management skills with the ability to prioritize/supervise multiple projects
• Strong analytical mindset with attention to detail
• Possesses strong written & verbal communications with all levels of management, time management, organizational and interpersonal skills
• Experience in industry procedures, costs, and terms
• Proficient with Microsoft Office Suite
• Strong desire to learn, develop, and expand professional skills for future leadership opportunities within the Operations function
• Physical ability to stand, walk, bend, lift and pull heavy objects weighing up to 50 pounds
• Ability to complete physical fitness test
• Demonstrated ability to drive a forklift and pass an internal forklift driving test 

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