Job Description

Join the NDCP Team and Make a Difference!

Unlock Your True Potential!

Job Title: Operations Manager

Location: Burleson, TX

Compensation: Competitive salary with bonus potential. Paid weekly.

Exceptional Benefits Package!

• Competitive health and dental insurance on day of hire
• Competitive vision and prescription drug insurance 30 days after hire
• Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage
• Voluntary Life and AD&D coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Paid time off for vacation, discretionary time, illness and holidays
• 401(k) retirement savings plan with company matching
• Education discounts at Southern New Hampshire University
• Life Mart, AT&T, and Verizon discounts
• Fitness and Wellness Discount and Reimbursement Program
• Employee purchase discount programs
• Employee apparel program
• Safety Shoe allowance

Overview

National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as Operations Manager. We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.

Why Join Us?

At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

Position Overview

The Operations Manager will be responsible for directing and coordinating the activities of the Warehouse and Fleet teams for the Burleson, TX distribution center. The Manager of Operations will interface with the Transportation and Warehouse departments to ensure customer service goals are met while maintaining high standards in safety, service and efficiency.

Responsibilities

1. Builds an open and honest communication line with direct and indirect reports. Interacts daily with the drivers, delivery assistants & warehouse personnel.
2. Develops and ensures a positive, supporting and collaborative culture in the Operations group.
3. Oversees the tracking of fleet and warehouse performance against the established budget and operational goals.
4. Continuously monitors and evaluates the effectiveness of work methods, procedures, controls and staffing to achieve accurate and timely movement of product.
5. Ensures all company policies, DOT, OSHA, and all other regulatory bodies are complied with.
6. Oversees the hiring, supervision, scheduling, and termination of personnel.
7. Forecasts staffing needs based on upcoming events, seasonal changes, etc.
8. Responsible for accurate inventory and productivity levels.
9. All other duties as assigned.

Qualifications

• BS/BA Preferred
• 5 + years of warehouse operations experience as well as progressive hands-on supervisory/management experience required
• Previous experience in a Food Distribution environment is preferred
• Financial acumen with previous P&L responsibility is preferred
• Proficient in Microsoft Office software; strong focus on Excel, Word, and PowerPoint
• Knowledgeable of OSHA Standards and regulations
• SAP experience preferred
• WMS experience required (Manhattan experience is desirable)
• Experience using voice selecting applications preferred (Vocollect is desirable)
• Excellent verbal and written communication skills
• Willing to work varying schedules to learn and support the various Warehouse Operations shifts

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