Job Description

Job Description

Job Description

Job Summary
We are seeking a dedicated and organized Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing front desk activities, and delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Monday - Friday 8am - 5pm

Responsibilities:

• Complete tasks with a strong focus on detail.
• Ensure accurate reporting when data is first provided and when transferred to Excel or written documents.
• Verify that reported hours and janitorial duties match the correct accounts for billing.
• Address and resolve any issues raised by clients or janitors through phone or email, handling the situation professionally and involving the right manager for immediate support.
• Ensure janitors report hours weekly and sign timecards.
• Build and maintain professional, yet compassionate relationships with janitors and clients to streamline the billing process.
• Be self-motivated to work independently and accurately.
• Fluent in speaking, reading, and writing in Spanish (required).

Qualifications:

• Previous administrative or office experience required.
• High School Diploma or GED required.
• Ability to take clear notes in a fast-paced environment and communicate effectively with relevant parties.
• Strong oral, written, and communication skills.
• Basic to proficient knowledge of Excel.
• Proficient in Word, Microsoft Outlook, Adobe Acrobat, etc.
• Excellent organizational and interpersonal skills.
• Ability to prioritize urgent tasks while managing ongoing projects.
• Fluent in speaking, reading, and writing in Spanish (required).

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