Job Description

Job Description

Job Description

Salary: Compensation for this position is fee-for-service and ranges from $15.00 to $25.00 per billable hour, based on experience, expertise, verified credentials, and the companys available budget. In addition to service-based wages, in addition to benefits.

DISCLAIMERS :
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes.

Client Service Location Expectations:

The assigned caseload for this position consists of twenty (20) Category Q clients who reside independently in the community. Services may be delivered in-person within community settings or at the agencys office located at 3310 Eastern Avenue, Baltimore, MD 21224.

The staff member is expected to provide face-to-face support in these approved locations, based on client needs and scheduling. Remote service delivery is not applicable for this role. All documentation must be completed in accordance with program guidelines and submitted promptly following each in-person service session.

Caseload Makeup:

The assigned caseload for this position consists of twenty (20) Category Q clients who reside in the community and may be seen in the community, at The Seed School 200 Font Hill Ave,or at 3310 Eastern Avenue, Baltimore, MD 21224 location.

DIVISION : Operations

CLASSIFICATION :

This is a part-time, W-2 employee position with Community Wellness Psychiatric Rehabilitation Program (CWPRP), compensated on a fee-for-service basis.

Although compensation is based on billable units of service delivered, the expected service volume is structured to require approximately 11 hours per week to fulfill all client needs, documentation, and compliance responsibilities.

This model maintains W-2 employment status while allowing flexibility in service delivery. Compensation is determined by the organizations approved fee schedule, and all services must be rendered and documented in accordance with CWPRP policies and applicable regulatory standards.

WORK SCHEDULE : Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.

COMPENSATION RANGE:

Compensation for this position is fee-for-service and ranges from $15.00 to $25.00 per billable hour, based on experience, expertise, verified credentials, and the companys available budget.

In addition to service-based wages, eligible W-2 employees may qualify for a comprehensive benefits package, which may include:

• Paid Time Off (PTO)
• Family and Medical Leave
• Health, Medical, and Dental Insurance Reimbursement or company-sponsored health coverage (as available)
• Supplemental Health and Disability Insurance Options
• Retirement Savings Plan
• Professional Development Support and Continuing Education Opportunities

ANTICIPATED TRAVEL : 5% of the time. There is no additional compensation for travel.

GENERAL DUTIES AND RESPONSIBILITIES:

• Assist supervisor with work-related requests.
• Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.
• Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.
• Support the maintenance of a safe environment by participating in training and drills as requested.
• Maintain confidentiality of records relating to clients treatment.
• Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.
• Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery.

PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.

WORKING CONDITIONS : All work is performed in an office where staff is exposed to communicable diseases of patients.

CLASSIFICATION : Part-time assignment approximately 50% of total weekly service hours, with compensation based on a fee for billable units of service delivered.

ACCOUNTABLE TO : Psychiatric Rehabilitation Specialist (Operations Manager 4)

ACCOUNTABLE FOR : Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided.

ALTERNATE TITLE(S) : Direct Support Professional, PRP Worker, Direct Support Worker

COMPANY WEBSITE :

COMPANY : Community Wellness Psychiatric Rehabilitation Program

The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals.

Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners.

COMPANY PHONE NUMBER : (443) 478-4304

HUMAN RESOURCES DEPARTMENT PHONE NUMBER : (443) 478-4304 EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS : hr@cwprp.org

SUMMARY OF POSITION RESPONSIBILITIES:
The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.

SCHEDULED DUTIES AND RESPONSIBILITIES:

• Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.
• Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.
• Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.
• Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.
• Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.
• Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.
• Complete all session documentation in real time or no later than the end of each shift.
• Follow all documentation standards and use the appropriate service codes for PRP sessions:
  • Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)
  • Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)
  • Use modifier U2 for services provided to minor clients
  • Use modifier U3 for services provided to adult clients
• Maintain minimum service delivery requirements:
  • At least 3 sessions per month for minor clients
  • At least 6 sessions per month for adult clients
• Render services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support.
  

UNSCHEDULED DUTIES AND RESPONSIBILITIES:

• Respond to client needs or crises as they arise during scheduled service hours
• Participate in interdisciplinary team meetings, trainings, or supervision as required
• Assist clients in accessing urgent care, legal, or housing-related services during emergencies
• Support program engagement efforts, including wellness groups, events, or outreach
• Report concerns about client safety, housing conditions, or behavioral changes promptly to supervisors
• Uphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record

COMPETENCIES AND SKILLS:

• Strong interpersonal and communication skills
• Ability to engage individuals with mental health needs in respectful, empowering ways
• Basic understanding of psychiatric rehabilitation principles
• Cultural competence and the ability to work with diverse populations
• Dependability, reliability, and organizational skills
• Ability to document services clearly and accurately in an electronic health record
• Flexibility to adjust services to meet client needs in dynamic community settings
• Willingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:

• High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.
• At least 1 year of experience working in behavioral health, social services, or human services preferred
• Must pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of training
• CPR/First Aid certification required (or must be obtained within 30 days of hire)
• Valid drivers license and reliable transportation strongly preferred
• Must be able to complete and submit timely, accurate progress notes using required PRP service codes

Job Tags

Part time, Immediate start, Remote job, Flexible hours, Shift work, Monday to Friday,

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